Returns & Refund Guarantee

It is our goal to offer customers the 100% satisfying service. If you are not satisfied for any reason with the items you ordered, please call us immediately or send us an e-mail about it. We will try our best to solve your problem.

1. After receipt the goods, if you are not satisfied, contact our customer service first, (elegoshoppingservice@gmail.com or +86 18476851873), Please describe the problem with your item in details（what happened and when?)

2. Please return your goods to the following address (H405 Saige Building,Huafa Road,Futian,Shenzhen,China.ZIP Cod 518000)and write down the product information (order number and product code), so that we can verify the information after the receipt of goods.

3. We will contact you after receiving the goods the next working day, and the money returned to your account.